Support

Welcome to the KOSTool Support Center. We’re here to help you with any questions, technical issues, feedback, or business inquiries.

Email Support

For general support, product questions, or member assistance, please contact us at:

We aim to respond to all inquiries within 24–48 business hours.

Phone Support

You can also reach our support team by phone during business hours:

+1 (585) 789-1188
Monday – Friday
9:00 AM – 5:00 PM (PST)

What We Can Help With

  • Account and login issues
  • Billing and subscription questions
  • Technical support
  • Feature requests and feedback
  • Business and partnership inquiries

Before Contacting Support

To help us resolve your issue faster, please include:

  • Your member email address
  • A detailed description of the issue
  • Screenshots or error messages (if available)
  • Your device and browser information